The Federation of Canadian Municipalities (FCM) has been the national voice of municipal government since 1901. With almost 2,000 members, FCM represents the interests of municipalities on policy and program matters that fall within federal jurisdiction. Members include Canada's largest cities, small urban and rural communities, and 18 provincial and territorial municipal associations. FCM’s offices are located in downtown Ottawa, housing approximately 200 staff and another 100 overseas.
It’s a great time to join FCM’s People & Culture (P&C) team. The organization has gone through substantial growth and we are ambassadors of the FCM values and work to promote a culture that recognizes our People, contributions, and achievements.
We partner with the business to create a culture that will inspire exceptional performance through empowered leaders and building People capacity. Our collective efforts strive to build a workplace that fosters teamwork; respect in the workplace; and a healthy work environment that enriches the overall FCM experience.
Our Business Partner role is evolving. We are looking for someone to grow with us who brings a great attitude, resilience, a great sense of humor, and thrives in a team where you will wear multiple hats in support of your portfolio.
The ideal candidate will bring a capacity to leverage business acumen, technology and data to maximize success for our internal clients while playing a key role as recruiter, employee relations consultant, program strategist, talent developer, and change agent. You thrive on achieving a forward thinking People & Culture Plan with quantifiable outcomes.
As a trusted Business Partner, you will engage in business conversations at all levels, provide expertise, and help develop people leader capacity that fosters organizational excellence and a healthy workplace.
- Primary point of contact for leaders in your designated business units providing overall People & Culture support for employees in a given office, geographic region or business groups as required.
- Responsible for the recruitment of all position levels within the portfolio including: working with business lines to identify and plan staffing requirements; review and revision of job postings and advertisements; updating job descriptions as required; screening of resumes; preparation of interview questions; briefing managers; leading interviews and selection panels; and finalizing letters of offer.
- Provides advice and expertise on a variety of complex HR matters and/or situations including working with supervisors on managing employee performance issues, creating performance improvement plans and letters, leading complex and often difficult employee discussions and conducting employee terminations.
- Consult with business leaders regarding team management including collaborating to compile business justifications for changes in team structure, compensation and people related business processes.
- Learn and maintain knowledge of the business with a focus on the departments that the People & Culture BP supports. An understanding of the business drivers and climate are essential to providing relevant guidance to managers and employees.
- Provides counsel and direction to both employees and managers in order to address employment-related matters, conducts investigations in response to complaints, and consults with other members of the People & Culture team to develop resolution.
- Assists with the implementation and administration of People & Culture programs related to Recruitment, our Human Capital Management system (HRIS), Total Rewards, Training and Performance Management
- Lead employee engagement initiatives, 360 Feedback, and Exit Interviews.
- Monitors employment practices and decisions to ensure fair and ethical practices that foster effective employee relations, reduced turnover, and promote and maintain a high level of employee morale and a Healthy Work Environment
- The Business Partner will spend an estimated 60% of their time on recruitment initiatives; and 40% on HR generalist-type work.
Knowledge & Experience
- Requires advanced knowledge and experience in Human Resources Management and an in-depth knowledge of HR programs, policies and processes, typically acquired through a university/college business degree specializing in human resources management and a professional accreditation is an asset;
- 5-7 years progressive work experience is required in a generalist role including the following areas: recruitment, employee relations, policy and program development, and learning and development.
- Sound knowledge of the Ontario Employment Standards Act and Human Rights Act is required;
- Proficiency in the use of Microsoft Office; Outlook, Word, Excel, & PowerPoint;
- Ability to communicate clearly and with ease with staff and external resources (verbal and written), handle conflict and manage stressful situations.
- Ability to maintain confidentiality, discretion and tact when dealing with sensitive issues and information.
- Must exercise a high degree of judgment and initiative to deal with diverse/complex issues
- Proven analytical experience and problem solving with strong attention to detail. Well-organized and able to respond to shifting priorities, while meeting deadlines.
- Experience with conducting research on HR related issues and developing recommendations.
- Proven client service skills with the ability to build relationships with all levels of employees.
- Self-motivated, professional and flexible, with the ability to work independently and as part of a team.
- Good facilitation and coaching skills; experience delivering training programs.
- Superior oral and comprehension skills are required in both official languages (English and French).
We thank all candidates for their interest; however we will only contact those selected for an interview. All the applications will be kept on file for six months following the hiring.