Reporting to the Manager, Capacity Building, Municipalities for Climate Innovation Program, the Project Officer, GCoM will provide project management, programming, research, administrative and logistical support for the delivery of the Global Covenant of Mayors (GCoM) program in Canada, an international alliance of cities and local governments promoting and supporting voluntary action to combat climate change and move to a low emission, resilient society. The Project Officer provides overall support to signatory cities in advancing through the program, reporting on activities and accessing available support resources. The incumbent will assist with onboarding and advancing municipalities in the GCoM Common Reporting Framework. The Common Reporting Framework is in complete alignment with similar efforts and capacity building support offered through the Partners for Climate Protection (PCP) program delivered in partnership by FCM and ICLEI Canada and the Building Adaptive and Resilient Communities (BARC) program delivered by ICLEI Canada and will serve to benefit municipalities already participating in these established programs.
FCM is currently finalizing their contractual arrangements with the funding entity and start-up is tentatively planned for May 2019.
Membership Support and Engagement
- Oversees help desk activities in support of prospective GCoM signatory municipalities including one-on-one inquiries, group webinars, welcome packages and other program communications (i.e. e-bulletins).
- Conducts outreach to GCoM signatory municipalities to support their progress through the program. Outreach is typically performed through one-on-one telephone conversations with municipal representatives.
- Builds and maintains contacts with stakeholders, GCoM members and partners to ensure continuous support through the GCoM Common Reporting Framework, services and, in the case of municipal members, that they are committed to progressing through the program.
- Participates in the planning and delivery of events and workshops including contribution of content to a series of workshops targeted to building municipal capacity in mitigation and adaption aligned with the GCoM Common Reporting Framework. Organizes a series of conference calls with small municipal working groups.
- Coordinates with and supports the PCP program Secretariat (including Project Officer, Regional Climate Advisors, and PCP members), as required, mainly in the operation of the PCP program Secretariat, which includes arranging meetings with program partners and regional climate advisors. Identifies opportunities to better align GCoM and PCP operations, reporting and capacity building efforts.
- Responds to project queries/concerns from external parties (for example, ICLEI, federal departments, regional climate advisors, students, researchers, etc.) and ensures follow-up from the Manager of the Program, as required.
Creation and coordination of Knowledge Products
- Leads the development of a suite of knowledge resources that are expected to include several short case studies, a guide document aligning the PCP, BARC and GCoM Common Reporting Frameworks and summary progress reports. Works with the Communications team to develop and produce content.
- Designs and facilitates the delivery of capacity building workshops and activities for municipal staff and elected officials participating in the GCoM.
- Prepares content for relevant newsletters and social media.
- Evaluates needs of members through one-on-one conversations, surveys, focus groups and input from project partners and uses the information to research and develop recommendations for new knowledge products which are then brought forward to the broader team for discussion. Examples of knowledge products include videos, brochures, case studies, member profiles, learning modules, webinars, etc.
- Leads the end of project evaluation and makes recommendations in coordination with the Manager.
- Manages the day-to-day relationship and administration of the project including calls between project partners (FCM, ICLEI Canada, International Urban Cooperation project (IUC) of the European Commission and GCoM Global Secretariat).
- Responsible to generate reports related to program deliverables to provide, for example, data for reporting on program activity to funder or in response to inquiries. Provides general administrative support to program staff including drafting letters, progress reports, document editing, reproduction and distribution, etc.
- Responsible for a small budget to implement project activities and to procure services.
- Maintains and updates information/data using various tracking tools (for example, Excel-based spreadsheets).
- Other small projects may be assigned from time to time that are in alignment with GCoM Canada objectives.
Knowledge Experience and Skills
- Post-secondary education in social sciences, environmental studies or a related program.
- Minimum of 5 years of experience in project or program coordination.
- Thorough knowledge of computer software programs (including MS office suite) and electronic communication tools.
- Knowledge of or experience working in a field related to climate change, community energy planning and local government.
- Knowledge of the tools and methodologies available to municipalities to reduce greenhouse gas emissions and assess their vulnerabilities to climate change.
- Researches and reports on stakeholder needs, issues and trends in mitigation, adaptation and energy access, delivers program activities (e.g., workshops, events and presentations), and the identification of new program resources, tools, skill building and partnership development opportunities.
- Administers small budgets, allocating funds for events or travel support, correcting for variances as needed.
- Develops and administers tools to conduct surveys with an ability to analyze and track data results.
- Strong priority management and organization skills.
- Excellent interpersonal and influencing skills with the ability to establish support and credibility at all levels within and outside the organization.
- Excellent customer service skills.
- Strong persuasion skills and discretion.
- Excellent research skills and strong attention to detail.
- The ability to communicate in written and verbal format in both official languages is an asset.
- Occasional travel is required (average 4-5 domestic trips per year)
We thank all candidates for their interest; however we will only contact those selected for an interview. All the applications will be kept in file for six months following the hiring.