With the cancellation of FCM’s 2020 Annual Conference and Trade Show, all delegates and companions will receive full refunds.

You do not have to send a cancellation request, as the refunds will be processed automatically within the next 45 days.

Refunds will be credited to the original credit card used for payment. The following information will appear on the credit card statement once the refund is completed: FCM-FED CND MUN.

Once your refund has been processed, the credit invoice will be available in the registration portal under ‘View My Invoices’.  The refund will be the first in the list – created by “System”.

Image of registration portal

If you have any questions, please contact us at register@fcm.ca

© 2020 Federation of Canadian Municipalities