
Discover other MCIP tools and resources related to climate change adaptation that can support your community in taking climate action.
The City of Vancouver wanted to better understand the needs of city residents who are most vulnerable to the impacts of climate change—specifically extreme heat and wildfire smoke. To do so, it partnered with Evergreen, a non-profit organization, to engage groups whose voices are not often heard in public decision-making on climate change. Seniors, low-income citizens, those with physical and mental health conditions and people who are homeless, are more likely to be exposed to climate hazards and are less able to adapt to climate change. By engaging these groups, Evergreen was able to produce practical recommendations that will inform the city’s current adaptation measures and feed into the next update of its Climate Change Adaptation Strategy, strengthening the strategy’s equity component. The project was part of the Municipalities for Climate Innovation Program (MCIP).
Read this case study to learn how engaging with marginalized community members can help you develop better municipal climate adaptation strategies.
Key success factors
Although Vancouver was one of the first cities in Canada to adopt a climate adaptation strategy (in 2012), the city recognized that it still needed to learn more about vulnerable populations and address equity more deliberately within its climate work. In 2017, Vancouver partnered with Evergreen to consult with city residents who are most vulnerable to heat and poor air quality, in a project funded by MCIP. The aim was to better understand the challenges, needs and preferences of these groups and use that information to inform the city’s climate adaptation planning, policies and actions and its extreme heat response. The research and consultations addressed three main topics: current experiences of climate change, concerns over future risks, and priorities for addressing climate change impacts.
The planning and implementation of the project proceeded in two main phases. In Phase 1, Evergreen did a literature review of adaptation solutions in North American cities that address the needs of vulnerable populations. The project report includes 13 detailed examples as well as the full list of solutions. They then developed a stakeholder engagement plan in partnership with local community service organizations. After identifying key principles for engagement, Evergreen developed a menu of options that could be customized for each group, and drafted questions for interviews and group sessions—all in consultation with the city.
In Phase 2 of the initiative, Evergreen conducted the engagement activities, starting with interviews of staff from local community service organizations to obtain context and advice for community engagement. The interviews focused on the major climate issues faced by their constituents, current adaptation strategies, priorities and possible solutions for helping their constituents with climate adaptation.
The next part of Phase 2, which took place from June to November 2019, involved guided discussions with nine groups of community members, and customized surveys with 306 community members at local events. Evergreen engaged 546 people in total, including homeless and marginally housed individuals, people living in supportive housing, residents of Vancouver’s Downtown Eastside, people with low income, people with disabilities, women, LGBTQ people and seniors. The discussions also included people who spoke languages other than English, veterans and newcomers.
These engagement events were used to gather input on the lived experiences of vulnerable groups and work with the groups to identify the most helpful tools, programs and strategies. Each activity was customized to meet the specific socio-cultural needs and interests of the particular group and events were offered in five different languages. These events were built around activities and topics that the groups were already interested in and were held at familiar locations. For example, one group of seniors liked to go for walks, so Evergreen organized an urban forest walk through neighbourhood parks to observe signs of climate change and discuss how the seniors coped with extreme heat. Another activity gathered input from participants through a carnival-themed spinning wheel at a community block party.
The process yielded valuable insights about factors affecting vulnerability of residents and their current challenges and behaviour when dealing with heat and smoke. Much was learned about their needs in relation to matters like indoor and outdoor cooling areas, education and awareness, transportation and access to water.
With this feedback, Evergreen prepared key recommendations for the City of Vancouver in a number of areas. These recommendations included topics such as engagement strategies, the design of public and green spaces, options for funding and resourcing, optimizing cooling rooms and clean air shelters, building design and policies, and public drinking water and washrooms. Evergreen also highlighted the importance of outreach and communication and integrating principles of reconciliation with Indigenous Peoples.
Notable insights included the value of tailoring adaptive features to reflect the way vulnerable groups use public spaces—such as increasing tree canopies and other sources of shade in places where people stand in line for food and services. City staff also learned more about where people spend their time during heat waves, including public buildings and arenas—and that people who are homeless may visit malls to cool off, but are not always welcome there. This information will help to build the business case for funding public cooling spaces. The consultations also revealed that it may make sense to design segmented solutions for different groups and prioritize those with the greatest need. For example, each group uses cooling spaces differently: seniors prefer quiet, which may not be compatible with the needs of residents with children. People who are homeless need places to store their belongings and may be accompanied by pets.
“The project’s recommendations will improve our response. For example, by catering to different groups who use cooling centres, or by placing trees and awnings in places where people are lining up for services and gathering—these are really tangible things we had not thought of before.”
– Brad Badelt, Assistant Director, Sustainability, City of Vancouver
City staff have reported on the outcomes to council, and in February 2020 the consultation results and recommendations were presented to the City of Vancouver's Climate Change Adaptation Steering Committee. The presentation was well-received, as were some of the practical suggestions, such as the idea of adjusting drinking water fountains to have a higher water arc, making them more hygienic.
Timing issues meant that the community input was not gathered in time to feed directly into the 2018 update to the city’s Climate Change Adaptation Strategy. However, the recommendations are beginning to shape and improve the city’s current adaptation actions, for example relating to thermal comfort in non-market housing, urban tree canopy and cooling rooms. In the summer of 2020, the city set up temporary shaded areas in outdoor spaces where people could gather and located a series of cooling centres based on input from the consultations.
The project’s recommendations will be incorporated into the next update of the strategy, which happens every five years. The feedback will also be used to inform updates to other city plans: most notably the city-wide Vancouver Plan, but also sector specific strategies (relating to health and housing among others) and heat response plans. Because of the shift to online engagement platforms due to COVID-19, the city has not yet reported back to the community on the actions taken in relation to their feedback, but plans to do so at in-person gatherings in the future.
MCIP grant
community members engaged
from initiation to completion
languages used to communicate with groups
of city adaptation addressing vulnerable populations
from community service organizations interviewed
Brad Badelt
Assistant Director, Sustainability, City of Vancouver
brad.badelt@vancouver.ca
This project was part of the Municipalities for Climate Innovation Program (MCIP), a five-year, $75 million program funded by Infrastructure Canada and delivered by the Federation of Canadian Municipalities (FCM).
Discover other MCIP tools and resources related to climate change adaptation that can support your community in taking climate action.